Facilities

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The large bar in the middle of the rear of the auditorium at O2 Academy Newcastle, next to the viewing area, has a split hatch of accessible height, our staff will be happy to assist you.  

O2 Academy2 Newcastle has one bar with a hatch area for service.

You can book in person at the venue box office.

Our box office is in the entrance foyer, accessible by three small steps or a ramp from street level. We unfortunately don’t have a lowered counter or mic, but we do have an induction loop.

We have bars, a cloakroom to leave your stuff and if you’re visiting us for the first time, just ask any of our friendly staff to show you the way. Please try and travel light as cloakroom facilities are limited, so if you really need to bring a bag, please make sure that it is small (laptop size or small handbag).

Please let any staff members know if you need assistance for our cloakroom when you arrive and they will be happy to help you, our cloakroom facilities are in the foyer on ground level and at accessible height.

There’s an accessible toilet on the ground level in stalls of the main auditorium, which is next to the lift. It’s controlled by a RADAR key and which staff will provide access to if needed. Other toilets are available throughout the building, just ask our staff to show you the way if you’re visiting us for the first time.

We have a medics room in the foyer, if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in confidence and in advance. Just get in touch.

If there is merchandise for sale, you’ll find it inside the auditorium for all O2 Academy Newcastle shows to the rear of the auditorium.

For any O2 Academy2 shows, if available for sale, it will be at outside the auditorium on the first floor, so please ask our staff if you need any assistance.